Venstar T1700 Owner's Manual download pdf (Page 11)

Thermostat Adapter Owner’s Manual (Rev 2.0+)

Page 11 of 13

TROUBLESHOOTING

Problem

Possible Cause

Solution

The Status LED on

Thermostat Adapter is

not turning on at all.

Thermostat Adapter may

not be getting power.

Make sure your thermostat is working properly.

Make sure that Thermostat Adapter is properly

installed.

Thermostat Adapter

won’t Link or work with

a Controller.

The Controller might have

been reset without

Unlinking Thermostat

Adapter from it.

Re-Link Thermostat Adapter to the Controller.

The INSTEON signal may

be too weak.

Add additional INSTEON devices or move around

existing INSTEON devices. All INSTEON devices act

as INSTEON network repeaters.

Thermostat Adapter may

not be receiving the RF

command.

Be sure you have properly installed at least one dual-

band INSTEON device to ensure communication

between the units.

If you have tried these solutions, reviewed this Owner’s Manual, and still cannot resolve an issue you are

having with Thermostat Adapter, please call:

INSTEON Gold Support Line

800-762-7845

SPECIFICATIONS, CERTIFICATION, AND WARRANTY

Specifications

View specifications for Thermostat Adapter at: www.smarthome.com/2441V.html

Certification

This product has been thoroughly tested by ITS ETL SEMKO, a nationally recognized independent third-party

testing laboratory. The North American ETL Listed mark signifies that the device has been tested to and has

met the requirements of a widely recognized consensus of U.S. and Canadian device safety standards, that the

manufacturing site has been audited, and that the manufacturer has agreed to a program of quarterly factory

follow-up inspections to verify continued conformance.

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Venstar T1700 Owner's Manual Page 11

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